Terms of Service

Last updated: May 6, 2026

1. Acceptance of Terms

By using the V2Stack Customer Support chatbot, you agree to these Terms of Service. The service is provided "as is" and "as available" without warranties of any kind.

2. Acceptable Use

You agree not to use the service for illegal purposes, to submit abusive or harmful content, or to attempt to gain unauthorized access to our systems. Rate limits apply (10 messages per minute).

3. AI-Generated Responses

The chatbot uses AI to generate responses. While we strive for accuracy, AI responses may contain errors or inaccuracies. Do not rely on AI responses as professional advice.

4. Complaint Tracking

Complaints filed through the chatbot are stored in our database and reviewed by our support team. We aim to respond within 24-48 hours.

5. Limitation of Liability

V2Stack shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

6. Governing Law

These terms are governed by the laws of the State of Illinois, United States.